In this article Meritec look at the potential impacts that poor or sub-standard customer service can have on a brands reputation and the moral of it’s employees. Providing good customer service should be a priority for any organisation. When customers are happy, they are less likely to complain, making life more pleasant for your teams.…
This post explores how you can further enhance your Digital Transformation journey by integrating with a Dynamic Scheduling solution.. LET DYNAMIC SCHEDULING HANDLE YOUR COMPLIANCE APPOINTMENTS Digital transformation can be driven from within your organisation, such as improving productivity – and from the wider sector itself, such as new regulation. If you’re responsible for a diverse…
There’s no denying that digital transformation and automation makes a business more efficient, but that’s not the only benefit. Automation can improve customer experience, enable your teams to do their jobs more effectively, and save you money. But one of the less talked about benefits of digital transformation is its impact on your reputation. Here…